Warranty Information
Warranty Information
Warranty Service
Please contact us at warranty@steedcycles.com with any questions or concerns regarding the issue you are experiencing. A service assessment will be performed prior to warranty submissions. Most cases can be resolved through our helpful mechanics, if determined a warranty situation we will submit a case on your behalf.
*Warranty for items will be covered by the manufacturer as per their terms and conditions.
Online & Out of Town Customers
We want to provide our customers whether local or out of town comparable service. Distance can always make warranty situations a little more difficult, and we understand that not everyone is in proximity to a local bike shop.
Bikes and parts purchased through Steed Cycles can contact our warranty department through our webform with proof of purchase + brief description on the issue. Our staff member will respond within 48 hours with instructions on claim processes.
Customer Direct Forms
Some of our partnered brands allow you to submit your warranty claims directly. We've linked these below for your convenience.
Submission Form
*Bikes/Parts purchased elsewhere may be subject to a $50 processing fee, at the discrection of Steed Cycles*
*Estimated time of completion is set by the manufacturer and their stock availability.*
*Shipping and handling charges are the responsibility of the consumer.*
*Warranties can only be fulfilled for those within Canada*
*Estimated time of completion is set by the manufacturer and their stock availability.*
*Shipping and handling charges are the responsibility of the consumer.*
*Warranties can only be fulfilled for those within Canada*
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