Warranty Service

Please contact us at warranty@steedcycles.com with any questions or concerns regarding the issue you are experiencing. A service assessment will be performed prior to warranty submissions. Most cases can be resolved through our helpful mechanics, if determined a warranty situation we will submit a case on your behalf.

*Warranty for items will be covered by the manufacturer as per their terms and conditions.

Online & Out of Town Customers

We want to provide our customers whether local or out of town comparable service. Distance can always make warranty situations a little more difficult, and we understand that not everyone is in proximity to a local bike shop.

Bikes and parts purchased through Steed Cycles can contact our warranty department through our webform with proof of purchase + brief description on the issue. One of our staff members will respond within 48 hours with instructions on claim processes.

Customer Direct Forms

Some of our partnered brands allow you to submit your warranties claims directly. We've linked these below for your convenience.

• 7mesh
• Garmin/Tacx
• Rapha
• Smith