We are seeking an experienced bicycle mechanic to focus on precision assembly of custom, medium- to high-end mountain, road, gravel, and e-bikes in our warehouse. This position requires meticulous attention to detail, consistent adherence to torque specifications and build documentation, and effective coordination with Service, Sales, and Inventory to ensure every build meets our quality standards.

What we are looking for::

• Proven bicycle mechanic background — ideally 1+ year in a service shop or a strong track record assembling and maintaining performance bikes
• Demonstrated precision in assembly: torque-spec discipline, thread prep, alignment, cable/hose routing, and clean finishing practices
• Proficiency with modern systems: hydraulic brakes (DOT & mineral), tubeless setup, dropper posts, drivetrain setup, basic suspension settings (sag/rebound)
• E-bike proficiency: assembly and commissioning (mounting/torqueing drive units), firmware updates, diagnostics, and system checks for leading platforms (e.g., Bosch, Shimano, Mahle/Fazua); safe battery handling, charging, and storage procedures
• Ability to follow build sheets and QC checklists; accurate documentation in POS/work-order systems
• Strong organizational skills with the ability to manage multiple builds to deadline
• Professional communication with managers and cross-functional teams
• Commitment to ongoing learning and staying current with technology

Duties:

• Assemble complete custom bikes from frameset to delivery, adhering to torque specs and manufacturer procedures
• Perform advanced assembly tasks: steerer and brake-hose cutting, internal routing, bottom-bracket installation, rotor alignment, cassette/chain sizing, tubeless setup, cockpit configuration, and initial suspension settings
• Configure and update electronic groupsets (e.g., SRAM AXS, Shimano Di2) and pair related components; complete firmware updates and function tests
• E-bikes: perform system setup/commissioning, run diagnostics, update firmware, verify sensor alignment, complete safety checks, and document battery health and charge status
• Conduct comprehensive QC inspections and test rides (as appropriate), documenting results and sign-offs
• Coordinate with Sales on specifications, substitutions, and timelines; liaise with Operations on parts sourcing and ETAs
• Build, inspect, and re-check stock bikes for display or shipment; prepare and pack bikes for e-commerce as needed
• Maintain a clean, organized bench; follow warehouse safety and tool-care standards
• Light wheel truing and small-part fitment as required
• Other duties as assigned

Additional Reqirements:

• Comfort with Google Workspace (Docs/Sheets) and POS/work-order tools (Lightspeed experience an asset)
• Ability to stand for extended periods and safely lift up to ~50 lb
• Strict adherence to battery and electrical safety protocols for e-bikes

Benefits (after 3 month probationary period):

• Dental insurance
• Health insurance
• Employee discount

Job type:

• Full-time, permanent
• Weekends

Experience:

• Bicycle Mechanic / Assembly: 1 year (preferred)
• Customer-facing experience is an asset; role is primarily warehouse-based assembly

Compensation:

• $20.00–$25.00 per hour (Based on qualification and experience)

We offer a competitive salary, benefits package, and opportunities for advancement within our company.

Our ideal Bike Mechanic would be a great problem solver, with a technical mindset. You would bring a collaborative approach to repairing bikes, working closely with other mechanics, bike builders, sales staff & other members of the team to provide the best possible customer experience. We strive to work together to solve problems, and the learning opportunities are endless. Plus you will get to work on some really cool bikes!

What we are looking for:

• Strong bicycle mechanic background - ideally 1 year in a bicycle service shop, or a demonstrable history of working on your own bike
• Passion for developing relationships with customers & suppliers
• Ability to multitask & communicate effectively
• Ability to learn quickly in an ever changing environment
• Professional communication with managers and team members
• Willingness to keep learning, and remaining up to date with the latest technologies
• A passion for all things cycling
• Friendly personality compatible with a fast-paced but fun shop dynamic

Job Duties:

• Booking bikes in for service work
• Communicating with customers about their repairs (via phone, text & email)
• Working on new bikes, customer bikes and custom builds
• Communicating with suppliers & vendors to source parts, ETA’s, compatibility & support
• Actively maintaining workshop appearance, keeping merchandise in the service department stocked, tidy and organized 
• Ensuring all repairs are done to the highest level, from a simple flat fix all the way to a complex MTB suspension repair

Additional Requirements:

• Ideal but not critical, proficiency with Google suite (Docs, Sheets) and Lightspeed
• Additional duties & overtime as required

Full-time Benefits after probationary period:

• Dental insurance
• Health insurance
• Employee discount

Schedule:

• 8 hour shift per day, 40 hours per week - Weekends

Experience:

• Customer Service: 1 year (preferred)
• Cycle Mechanic: 1 year (preferred)

Job Types:

• Full-time, Permanent, wage: $20.00-$27.00 per hour

We offer a competitive salary, benefits package, and opportunities for advancement within our company.

If you are enthusiastic about cycling and possess the skills and experience to excel in this role, we encourage you to apply.

Our Customer Service / Sales Associate will connect with customers in-person at the store, understand their needs, and provide personalized advice on bikes, components, and accessories that suit their goals and riding style. You’ll approach every interaction with professionalism, stay up-to-date on cycling trends and new technologies, and occasionally support in-store or community events.

Location: On-site (969 Marine Drive, North Vancouver, BC)

What we are looking for:

• The ideal candidate will be a passionate cyclist
• Prior experience in customer service
• Passion for developing relationships with customers
• Ability to multitask & skilled at online research
• Ability to learn quickly in an ever changing environment
• Professional communication with managers and team members

Job Duties:

• Deliver exceptional customer service by greeting customers in-store and on the phone, listening to their needs, and guiding them to the bikes, components, and accessories that best suit their goals and riding style.
• Be a cycling expert and offer knowledgeable advice on the latest cycling technologies and gear.
• Process sales transactions accurately and efficiently, ensuring a smooth checkout experience.
• Maintain store presentation by keeping merchandise organized, fully stocked, and visually appealing.
• Support inventory management by assisting with restocking, pricing, and preparing items for sales or promotions as needed.
• Stay on top of cycling trends to give customers the best advice and enhance their riding experience.
• Support store events and community rides—help with set-up, tear-down, and execution, making every event run smoothly and fun.

Full-time Benefits (after 3 months):

• Dental insurance
• Health insurance
• Employee discount

Job Type: 

• Full-time, permanent
• Weekends

Salary: $18.00-$25.00 per hour (Based on qualification and experience)

We offer a competitive salary, benefits package, and opportunities for advancement within our company.

If you are enthusiastic about cycling and possess the skills and experience to excel in this role, we encourage you to apply.

Our Warehouse Fulfillment Associate will be receiving orders from suppliers off of delivery trucks, labeling products and organizing the warehouse inventory. Other jobs include packing up online orders and preparing for shipment. All the items are bicycle related so knowledge of bikes and other products relating to bikes is a must.

What we are looking for:

• The ideal candidate will be a passionate cyclist
• Prior experience at warehouse or shipping / receiving
• Ability to learn quickly in an ever changing environment
• Strong attention to detail
• Professional communication with managers and team member
• Applicant should have a valid drivers license for transporting products to and from retail store / warehouse.

Job Duties:

• Offloading delivery trucks transporting merchandise into the warehouse
• Arranging incoming deliveries in designated storage areas.
• Locating and extracting merchandise from shelves and storage areas.
• Confirming merchandise information matches that of the work order.
• Inspecting the merchandise for damage, flaws, and irregularities.
• Packing the merchandise for delivery.
• Transporting the packed items to the delivery trucks.
• Finalizing the work order and updating the database.

Full-time Benefits after probationary period:

• Dental insurance
• Health insurance
• Employee discount

Schedule:

• 8 hour shift per day, 40 hours per week - Weekends

Job Types:

• Full-time, Permanent, wage: $19.00-$24.00 per hour

We offer a competitive salary, benefits package, and opportunities for advancement within our company. If you possess a skill set that would make you a great fit for this role, and you’re passionate about bikes and providing excellent customer service, we encourage you to apply for this exciting opportunity.

Please Apply Below