Career-Page_EN.jpg
Apply Today!

Current Job Openings

If you possess a passion for cycling and the necessary experience, we invite you to apply by submitting your resume along with a cover letter detailing your qualifications and interest. Kindly forward these documents to the email address provided at the bottom of the job listings. Your interest and effort are greatly appreciated. Thank you!

  • Key Responsibilities

    • Supervise and support daily operations of the service shop at both the warehouse and retail store
    • Oversee the service writing area to ensure customer needs are understood, clearly communicated, and consistently met
    • Build, maintain, and consistently apply Steed Cycles service systems and processes to achieve department goals
    • Collaborate with the Service Shop Manager and service team to create, refine, and implement new systems where needed
    • Ensure service work is completed efficiently, accurately, and consistently in compliance with company standards
    • Coordinate scheduling of repairs, maintenance, and service requests to keep workflow smooth and predictable
    • Monitor inventory levels of tools, equipment, and service parts; coordinate replenishment as needed
    • Train, mentor, and support service technicians to improve consistency, performance, professionalism, and skill development
    • Assist with diagnosing and troubleshooting technical issues to support technicians and ensure timely resolutions
    • Maintain a safe, clean, organized work environment in the shop
    • Deliver exceptional customer service by addressing questions, concerns, and service requests professionally
    • Ensure service records, work orders, and documentation are accurate, consistent, and up to date
    • Work closely with retail and warehouse teams to improve efficiency and overall workflow
    • Enforce compliance with company policies, safety protocols, and industry regulations
    • Perform other duties as assigned by management

    What We’re Looking For

    Our ideal candidate is a strong problem solver with a technical mindset and a collaborative approach. You enjoy working with a team to diagnose issues, find solutions, and deliver a great customer experience. You’re dependable, organized, and take pride in consistent, high-quality work.

    • Strong bicycle mechanic background
    • Passion for building relationships with customers and suppliers
    • Ability to multitask and communicate effectively
    • Ability to learn quickly in an ever-changing environment
    • Professional communication with managers and team members
    • Willingness to keep learning and staying up to date with new tech and standards
    • A passion for all things cycling
    • Friendly personality suited to a fast-paced but fun shop dynamic

    Additional Requirements

    • Proficiency with Google Workspace (Docs/Sheets) and Lightspeed is an asset, but not required
    • Additional duties and overtime as required

    Compensation & Benefits

    Wage: $25.00–$28.00 per hour (depending on experience)

    Job Type: Full-time, Permanent

    Full-time benefits after probationary period include:

    • Dental insurance
    • Health insurance
    • Employee discount

    Schedule

    • 8-hour shifts
    • 40 hours per week
    • Weekends required

    If you are enthusiastic about cycling and possess the skills and experience to excel in this role, we encourage you to apply.

  • We are seeking an experienced bicycle mechanic to focus on precision assembly of custom, medium- to high-end mountain, road, gravel, and e-bikes in our warehouse. This position requires meticulous attention to detail, consistent adherence to torque specifications and build documentation, and effective coordination with Service, Sales, and Inventory to ensure every build meets our quality standards.

    What we are looking for::

    • Proven bicycle mechanic background — ideally 1+ year in a service shop or a strong track record assembling and maintaining performance bikes
    • Demonstrated precision in assembly: torque-spec discipline, thread prep, alignment, cable/hose routing, and clean finishing practices
    • Proficiency with modern systems: hydraulic brakes (DOT & mineral), tubeless setup, dropper posts, drivetrain setup, basic suspension settings (sag/rebound)
    • E-bike proficiency: assembly and commissioning (mounting/torqueing drive units), firmware updates, diagnostics, and system checks for leading platforms (e.g., Bosch, Shimano, Mahle/Fazua); safe battery handling, charging, and storage procedures
    • Ability to follow build sheets and QC checklists; accurate documentation in POS/work-order systems
    • Strong organizational skills with the ability to manage multiple builds to deadline
    • Professional communication with managers and cross-functional teams
    • Commitment to ongoing learning and staying current with technology

    Duties:

    • Assemble complete custom bikes from frameset to delivery, adhering to torque specs and manufacturer procedures
    • Perform advanced assembly tasks: steerer and brake-hose cutting, internal routing, bottom-bracket installation, rotor alignment, cassette/chain sizing, tubeless setup, cockpit configuration, and initial suspension settings
    • Configure and update electronic groupsets (e.g., SRAM AXS, Shimano Di2) and pair related components; complete firmware updates and function tests
    • E-bikes: perform system setup/commissioning, run diagnostics, update firmware, verify sensor alignment, complete safety checks, and document battery health and charge status
    • Conduct comprehensive QC inspections and test rides (as appropriate), documenting results and sign-offs
    • Coordinate with Sales on specifications, substitutions, and timelines; liaise with Operations on parts sourcing and ETAs
    • Build, inspect, and re-check stock bikes for display or shipment; prepare and pack bikes for e-commerce as needed
    • Maintain a clean, organized bench; follow warehouse safety and tool-care standards
    • Light wheel truing and small-part fitment as required
    • Other duties as assigned

    Additional Reqirements:

    • Comfort with Google Workspace (Docs/Sheets) and POS/work-order tools (Lightspeed experience an asset)
    • Ability to stand for extended periods and safely lift up to ~50 lb
    • Strict adherence to battery and electrical safety protocols for e-bikes

    Benefits (after 3 month probationary period):

    • Dental insurance
    • Health insurance
    • Employee discount

    Job type:

    • Full-time, permanent
    • Weekends

    Experience:

    • Bicycle Mechanic / Assembly: 1 year (preferred)
    • Customer-facing experience is an asset; role is primarily warehouse-based assembly

    Compensation:

    • $20.00–$25.00 per hour (Based on qualification and experience)

    We offer a competitive salary, benefits package, and opportunities for advancement within our company.