Careers - Customer Service / Sales Assistant

What we are looking for:

• The ideal candidate will be a passionate cyclist
• Prior experience in customer service
• Passion for developing relationships with customers
• Ability to multitask & skilled at online research
• Ability to learn quickly in an ever changing environment
• Professional communication with managers and team members

Job Duties:

• Deliver exceptional customer service by greeting customers in-store and on the phone, listening to their needs, and guiding them to the bikes, components, and accessories that best suit their goals and riding style.
  
• Be a cycling expert and offer knowledgeable advice on the latest cycling technologies and gear.
  
• Process sales transactions accurately and efficiently, ensuring a smooth checkout experience.
• Maintain store presentation by keeping merchandise organized, fully stocked, and visually appealing.
• Support inventory management by assisting with restocking, pricing, and preparing items for sales or promotions as needed.
• Stay on top of cycling trends to give customers the best advice and enhance their riding experience.
  
• Support store events and community rides—help with set-up, tear-down, and execution, making every event run smoothly and fun.

Full-time Benefits (after 3 months):

• Dental insurance
• Health insurance
• Employee discount

Schedule: Full-Time - Weekends

Salary: $18.00-$25.00 per hour (Hourly wage based on qualifications and experience)

We offer a competitive salary, benefits package, and opportunities for advancement within our company.