STEED CYCLES SERVICE
Our Service department is staffed with an amazing team of mechanics, who are here to get your bike riding the best it can be. We are happy to talk to you in-person, via email or over the phone to discuss your repair needs; from a simple tire change to a full custom build. We carry a large inventory of repair parts, and are well positioned to keep you riding with minimal downtime.
Limited Service Appointments
To all of our valued customers - we have once again had to make the difficult decision to limit major services to only bikes purchased from Steed Cycles. As a store with deep roots in the local community, we are dedicated to supporting the customers that in turn support us. As demand continues to outstrip our service shop staffing abilities, we feel obliged to focus on our existing customer base so that we can continue to serve their needs to our best abilities for the busy summer season.Â
As a dealer of many bicycle, clothing and accessory brands, we will continue to honour our obligation for warranty requests on brands that we carry, and will do our best to keep people on their bikes, but will be declining major service requests on bikes purchased outside of Steed until further notice.Â
This is not a decision we take lightly; we are doing our best to work towards a sustainable service model going forward. We apologize for any inconvenience, and thank you for your understanding.
The Steed Cycles Service Team
Annual Cleaning & Service - $200
Preventative care is the best way to keep your bike riding like new. With this service we’ll remove the drivetrain, clean, and lube all parts of it, polish the frame, align your brakes and true and tension the wheels. Plus you’ll receive 25% off any additional labour.
The annual service & cleaning includes everything in a basic service and:
- Complete drivetrain removal, clean in parts washer, setup and lube
- Polish the frame
- 25% discount on any additional labour [parts & external service (Suspension Werx/SRAM/Fluid Function) not subject to discount] Suggested add-ons:
- MTB: Fork & shock (lowers/air can) 50 hour service, pivot overhaul, brake bleed
- eBike: firmware update, diagnostic report, battery health report
- Road/Hybrid/other: firmware update (Di2/AXS), new cables & housing, clean & grease headset/bottom bracket bearings
BASIC SERVICE - $120
Think of this as your bike’s basic check up. We’ll set up your brakes and gears, plus give the wheels a true and tension.
The basic service includes everything in a safety check and:
- Adjust and lube gears
- Adjust brakes / clean and lube pistons
- Both wheels trued and tensioned in truing stand
SAFETY CHECK - $60
Give yourself peace of mind. This service doesn’t include any new parts or cleaning. It’s a simple check to ensure that everything is in working order. If we find anything we’ll get you an estimate.
- Complete visual inspection, frame, tires, cables and housings
- Full bolt/fastener/QR check
- Ensure all components are correctly installed
- Align handlebars
- Inflate tires to recommended pressure
- Lube and wipe chain
- Measure the chain for wear
To request an appointment or to ask our service shop a question, please contact us.
